Management Masterclass for Consultants

CPD Points: 10, This is a 2 day Course

Description

Probably healthcare's most comprehensive and effective management course for senior clinical staff.

There`s a world of difference between managing patients and managing services and yet many consultants find themselves in charge of large numbers of people and huge budgets without formal training or development. Management Masterclass is designed to look practically at how you can excel in your role as manager in the context of today`s NHS and your concurrent role as a consultant. With an emphasis on creating effective clinical and team performance it gets to the heart of modern management science in a medical context. Comprehensive, fast paced and highly practical.

Content

• Doctors as managers in the current NHS ‐ understanding the context
• Rationalising the business versus the clinical context – the eternal tug of war
• Cornerstones of management effectiveness
• Organising people – models of high performance organisations

                  o    Fayol’s Wheel of Managerial Activity
                  o    Industrial Humanism Model of Management Effectiveness
                  o    Creating winning, high growth organisations

• What makes an organisation a great place to work with the very best people?
• Ensuring the correct management focus – Understanding Mintzberg

                  o    Modern Mintzberg – improving operational service management
                  o    Avoiding typical pitfalls in your approach to management

• Developing management style flexibility to increase effectiveness
• The art of getting stuff done – project & programme management techniques
• Operational organisational skills
• What needs managing?
• Managing different ‘things’

                  o    People
                  o    Continuous work
                  o    Projects & episodic work
                  o    Meetings

• Workload prioritisation based on purpose, risk & timeliness
• Establishing the attributes of a high performance environment
• 10 Facets of Team Effectiveness
• Conducting & utilising a team effectiveness audit
• Influencing the dynamics of departmental/ team performance
• Driving operational efficiency improvements – more for less, more easily
• Creating clinical pathway improvements from a clinical business perspective
• Translating direction into productive action
• Ensuring that everyone works in the same direction
• Gaining ownership & action from team members
• Mastering management communication
• Utilising an effective communication framework to ensure clarity
• Managing interpretation & meaning
• Core principles in performance management
• Managing poor performance scenarios – immediate versus longer term solutions

Benefits and objectives

• Delineate clearly your management role from your clinical role
• Develop flexibility in your management style to improve effectiveness
• Learn how to structure a team or department for maximum performance
• Understand how to create positive action & commitment in staff
• Expand your communication skills to enhance effectiveness
• Learn how to address performance issues constructively
• Create a more harmonious working environment
• Deal effectively with the current stress of a changing NHS

Course type and teaching methods

This is an action-packed course designed to cover a great deal of ground in a practical way over 2 days. It contains case studies and scenarios to enhance the practical application of the material learned, as well as discussions, exercises and of course a few lectures too.

Target Audience

Doctors	Nurses	Bus & Admin	Allied Pros
Junior Middle Senior	Junior Middle Senior	Junior Middle Senior	Junior Middle Senior

Additional Information

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Quote Course Reference: 54

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