Managing Performance & Poor Performance

CPD Points: 5, This is a 1 day Course

Description

An action-packed day designed to boost your ability to generate effective performance through people, irrespective of environment. We start with an in depth look at organisational performance and its key determinants, moving on to examine the fundamentals of motivation as well as how to manage poor performance both at an individual level and organisationally. This is a very powerful course that allows you to competently handle poor performance issues in a positive way, whilst creating an environment where good strong performance is the norm.

Content

CREATING GREAT PERFORMANCE

• Defining organisational & individual performance
• Performance at the individual, team & organisational level
• Determinants of & strategies for superior performance
• Leadership style & qualities for superior performance
• Motivating people to effective performance
• Keeping performance high in the current climate
• Performance enhancement through vision
• Goals & objectives that drive performance
• Ensuring solid performance from doctors in training or bank staff
• Creating high performance environments
• Celebration of superior performance

MANAGING POOR PERFORMANCE

• Defining poor performance in organisational terms
• Identifying & resolving blocks to performance
• Framework for managing poor performance
• Communication skills necessary when giving poor performance feedback
• Handling poor performance scenarios, including:
  • Rectifying poor performance in junior doctors
  • Under-performing junior doctors
  • Colleagues not pulling their weight
• Managing organisationally-originated performance blocks
• Ensuring legal compliance in poor performance issues
• Avoiding employment litigation
• Question & Answer Session

Benefits and objectives

• Define and analyse performance in your context
• Understand what influences performance
• Develop effective strategies to improve performance
• Determine & rectify blocks to performance
• Set up & run effective performance mentoring
• Motivate staff to perform effectively
• Boost energy, commitment & engagement
• Rectify performance issues with junior doctors
• Deal competently with difficult performance issues

Course type and teaching methods

An engaging mixture of lectures, exercises, discussions, anecdotes and case histories resulting in a high quality learning experience that is stimulating & enjoyable.

Target Audience

Doctors	Nurses	Bus & Admin	Allied Pros
Junior Middle Senior	Junior Middle Senior	Junior Middle Senior	Junior Middle Senior

Additional Information

Book Now By Phoning

Quote Course Reference: 19

DATES & LOCATIONS

This course doesn't have any dates yet.

Pricing Details